FAQs

Ordering from Emalina is easy! Simply browse our collections, choose your desired items, and proceed to checkout. Follow the prompts to provide necessary details and complete your purchase.

Emalina accepts a variety of payment methods, including cash on delivery, major credit cards and other secure payment options. You can view the full list during the checkout process.

We process orders quickly for prompt delivery. If you need to cancel an order, please contact our customer support team as soon as possible or send us on DMs, and we will assist you accordingly.

Shipping costs and delivery times vary based on the destination. Detailed information can be found in the shipping policy on our website or during the checkout process.

Unfortunately, we are unable to redirect orders once your order is confirmed. Therefore, please ensure you provide the correct shipping address.

Emalina offers a hassle-free return policy. If you’re not satisfied with your purchase, you can initiate a return within a specified period. Details on returns, including eligibility can be found on our Returns & Exchanges Policy page.

To exchange an item, please refer to the Returns & Exchanges Policy page on our website.

Yes, Emalina prioritizes the security and privacy of your personal information. We employ industry-standard security measures to protect your data during transactions.